GENERAL TERMS AND CONDITIONS

Article 1 – General
The general terms and conditions apply to all offers, quotations, and services provided by VANDERBEEK Solutions to clients or their legal successors.
Deviant conditions can only be agreed upon explicitly, in writing, and incidentally.

Article 2 – Basis of offers and agreement
Quotations from VANDERBEEK Solutions are based on the information provided by the client. The client ensures that they provide all relevant information to the best of their knowledge for the quotation, setup, and execution of the services as mentioned in article 1.
VANDERBEEK Solutions will execute the assignment(s) to the best of its knowledge and ability, but can never be held liable for the failure to achieve the expected results.
The agreement is established once the client has confirmed in writing that the quotation has been accepted by VANDERBEEK Solutions.

Article 3 – Changes and cancellation of the agreement
Changes to the original assignment that incur higher costs than those anticipated in the quotation will be charged by VANDERBEEK Solutions. Such changes are binding for VANDERBEEK Solutions if confirmed in writing to the client.
If the client cancels the assignment in whole or in part before the execution has commenced, they are obligated to reimburse VANDERBEEK Solutions for all costs incurred up to that moment within the framework of the assignment.
Additionally, VANDERBEEK Solutions may charge the client compensation for loss of income.

Article 4 – Premature termination or reduction of the agreement
VANDERBEEK Solutions and the client may prematurely terminate or reduce the agreement, with the consent of both parties, if either party believes that the agreed-upon assignment cannot be carried out anymore or in full. All costs incurred up to the moment of termination or reduction of the agreed-upon assignment will be invoiced to the client.
Additionally, VANDERBEEK Solutions may charge the client compensation for loss of income.

Article 5 – Confidentiality
VANDERBEEK Solutions undertakes to keep all business information, company data, or information provided by staff of the client confidential towards third parties.

Article 6 – Liability
VANDERBEEK Solutions will execute the assignment provided to it with optimal care and effort, but will not be held liable for the failure to achieve the expected results.
VANDERBEEK Solutions can only be held liable for deficiencies in the execution of the assignment to the extent that they result from gross negligence or intent.
If the client holds VANDERBEEK Solutions liable, the damages to be compensated by VANDERBEEK Solutions are limited to an amount equal to the invoiced amount of the respective assignment, with a maximum of €1,500 (regardless of the type and duration of the assignment).
VANDERBEEK Solutions’ liability for indirect damages, such as loss of profit, reduced revenue, or damages due to business interruption, is hereby excluded.